Richard Ruel is the President of ABS, after many years as Senior Vice President of Warranty Administration for a major warranty firm. He is a key person in creating and implementing road hazard & repair warranty programs.

Rick managed an automotive warranty claim center for 13 years. Rick also worked in the field for 10 years as a tech and manager of automotive repair facilities.

He is still an ASE Certified Master Technician and taught college level auto repair for 6 years. Included in Rick's vast experience is service on the Chrysler Arbitration Board, as the ASE Tech member, for 3 years.

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Here's what ABS students have to say about our business management training:

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