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Richard Ruel is the President of ABS,
after many years as Senior Vice President of Warranty Administration
for a major warranty firm. He is a key person in creating and implementing
road hazard & repair warranty programs.
Rick managed an automotive warranty claim center for 13 years. Rick
also worked in the field for 10 years as a tech and manager of automotive
repair facilities.
He is still an ASE Certified Master Technician and taught college
level auto repair for 6 years. Included in Rick's vast experience
is service on the Chrysler Arbitration Board, as the ASE Tech member,
for 3 years.
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Here's
what ABS students have to say about our business management training:
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