From the Front Counter to the Bottom Line
The Art of Service Sales

Course Number: ABS1

Class Description

This class establishes the ground rules for profitable customer communication by teaching the five steps to the sale, a proven formula in every sales industry. We'll spend time discussing how to create an atmosphere conducive to buying - from the appearance of your shop to the subtleties of body language and position. We'll also examine the differences between male and female consumers and what they want.

Total Training Time: 8 hours

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This class is also available online.

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